Privacy Policy

This Privacy Policy explains how Nexinfo IT Solution Private Limited ("SUBHII.AI", "we", "us", "our"), a company registered in Patna, Bihar, India, collects, uses, stores, and protects information when you visit our website, use our platforms, or engage us for IT services, cyber security, or AI banking & finance solutions.

By using our website or services, you agree to the practices described in this policy. If you do not agree, please do not use our website or services.

1. Information We Collect

We collect information in the following ways:

• Information you provide directly — name, email address, phone number, company name, and message content when you fill a contact form, request a consultation, or correspond with us by email.
• Information collected automatically — IP address, browser type, device information, pages visited, and time spent on our website, collected through standard web server logs and cookies.
• Information from client engagements — where we are engaged to build or maintain a client's platform, we may process data on the client's behalf strictly under the terms of that engagement; such data is not owned by us and is handled per the client's instructions and applicable law.

2. How We Use Information

• To respond to enquiries and provide requested information about our services.
• To deliver, maintain, and support the platforms and systems we build or manage.
• To improve our website, services, and security posture.
• To comply with legal, tax, and regulatory obligations under Indian law.
• To send service-related communications; we do not send unsolicited marketing without consent.

3. Cookies

Our website may use essential cookies required for basic functionality and, where enabled, analytics cookies to understand aggregate usage patterns. You can control or disable cookies through your browser settings; disabling cookies may affect some site functionality.

4. Data Sharing & Disclosure

We do not sell personal information. We may share information only with:

• Service providers who support our operations (hosting, email, analytics) under confidentiality obligations.
• Regulatory or government authorities where required by applicable Indian law.
• A successor entity in the event of a merger, acquisition, or restructuring, subject to equivalent privacy commitments.

5. Data Security

As a cyber security services provider ourselves, we apply industry-standard technical and organisational safeguards — including access controls, encryption in transit, and monitored infrastructure — to protect information against unauthorised access, alteration, disclosure, or destruction. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable tax, accounting, or legal obligations under Indian law.

7. Your Rights

Subject to applicable law, including the Digital Personal Data Protection Act, 2023 (India), you may have the right to access, correct, or request deletion of your personal information, and to withdraw consent where processing is based on consent. To exercise these rights, contact us using the details below.

8. Children's Privacy

Our website and services are intended for businesses and professionals. We do not knowingly collect personal information from individuals under 18 years of age.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page indicates when the policy was last revised.